To make an appointment, please use the online booking request form or telephone our receptionist on
01625 523096.
PRACTICE
OPENING
Mon
09.00am
- 18.45pm
Tue
09.00am
- 18.45pm
Wed
09.00am
- 18.45pm
Thur
09.00am
- 18.45pm
Fri
09.00am
- 18.45pm
Sat &
Sun Appointments
by prior arrangement available.
It is our policy for each patient to see one dentist on a continuing
basis. However, if this is not possible for any reason suitable
alternative arrangements will be made for you to see someone
within the practice.
Appointments
Your appointments are reserved for you
and we do not double book.
We always try to see patients at the appointed time. If
you are kept waiting there is normally a good reason.
Please be patient.
If you have to cancel an appointment we
require, whenever possible,
24 hours notice. This enables us to make alternative
arrangements - perhaps to see someone in pain. We
appreciate that events beyond your control can happen.
If you are unable to attend your appointment, please
give ample notice so that your time can be offered to
another patient.
Patients who habitually break, cancel
or arrive late for appointments risk being refused
further appointments.
An administration fee may be charged
for missed appointments or those cancelled with less
than 24 hours notice. We will do our best to fill late
cancellation spaces to avoid charging this fee.
A deposit may be required for
appointments of 1 hour or longer to cover our running
costs in the event of a late cancellation or missed
appointment.
Disabled Access
Our premises and surgeries are not accessible to wheelchairs but
we do home visits on request for patients who are very sick or
disabled.
Confidentiality
Strict confidentiality of patient records and information is
maintained at all times. Patient records will not be passed onto
any third parties without the patients’ express permission. If
you would like a copy of our practice confidentiality policy,
please contact our reception staff on 01625 523096 or email handforth@spadental.co.uk.
