SpaDental News

Whiteners recalled in Australia

28th March 2012 | SpaDental Administrator

The Australian Federal Government has ordered a company to recall home teeth-whitening kits due to fears they may cause chemical burns. It has signed a consumer protection notice for the Bright White Express Advanced Teeth Whitening Kit and Pro Teeth Professional Whitening Pen. The recall follows concerns high concentrations of hydrogen peroxide in the products…

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NHS Patients’ charges to rise in April

26th March 2012 | SpaDental Administrator

Prescription and dental patients’ charges in England will be increased on 1st April.  No announcements have been made for Scotland Northern Ireland or Wales.  The changes in charges were outlined by Health Minister Simon Burns and will be laid before Parliament soon. The patient charge payable for a: Band 1 course of treatment will rise…

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Implants have given me the best possible outcome

23rd March 2012 | Helen Hewison

Happy again The team at Chapel Street Dental and Implant Centre took care of me with a very professional, informative and caring manner. The implants I’ve got  have given me the best possible outcome Excellent Care Many thanks to the team Marylin

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Profits down, costs up in NASDAL stats for 2010-2011

22nd March 2012 | SpaDental Administrator

2010/11 fee income is down for both the NHS and private sectors, profits are down and costs have increased. The average net profit for a typical dental practice has reduced from £139,569 to £125,691.   The National Association for Specialist Dental Accountants and Lawyers (NASDAL) says in its client dentists’ statistics for 2010/11. The annual benchmarking…

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Minister will tell GDC to prioritise oral cancer detection

22nd March 2012 | SpaDental Administrator

Speaking in response to a question in the House of Lords by dentist Baroness Gardner of Parkes, Earl Howe said that he was asking the General Dental Council (GDC) to increase the priority given to the detection of oral cancer, and to include it as a recommended topic in continuing professional development (CPD) for dentists….

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Which tooth is the Implant? 2nd Implant surgeon joins our team

21st March 2012 | Helen Hewison

Neil Sampson Associate (MFGDP(UK), BDS Birm) Neil Sampson joins the team at Chapel Street Dental and Implant Centre as the second implantologist surgeon on the 28th March. Neil treats patients under conscious sedation since 1987.  It is a fantastic technique for patients who are anxious or nervous about visiting the dentist.  This technique of sedation is…

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National Non Smoking Day, Our Campaign Begins Today

14th March 2012 | Helen Hewison

Today, National Non Smoking Day 14th March 2012, marks the start of our monthly campaign.  Check out our blog over the next month for helpful advice and information.

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National SpaDental Practice Managers Meeting

3rd March 2012 | Helen Hewison

The Practice Managers from Wem, Wotton, Plymouth, ledbury, Ross-On-Wye,  and Handforth got together  on the 2nd March to put their heads together to discuss ways to improve delivery of outstanding patient care at all SpaDental practices. Thanks to the Tim Esau and the Wem team for hosting the meeting this time.

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Testimonials

Plymouth patient reviews and suggestions - thank you!

SpaDental Plymouth sincerely thanks everyone who responds to our request to review the practice. We love reading all your positive comments. That said, we also take on board the suggestions you make. Because we take Plymouth patient reviews seriously, we read them carefully to see if anyone is less than satisfied with their experience and we use that information to guide our practice. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient…

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Reviews Tewkesbury - thank you for your appreciation.

This last week we asked our patients who have visited the practice in the last few months to submit their comments online. We truly appreciate your kind comments. Thank you from all of us for your lovely reviews. Your opinion is important. Amongst other questions, we ask patients whether or not they would recommend the surgery to their family and friends. After all, a recommendation is the best sort of reference! Your additional comments have…

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Here to support service veterans - SpaDental Plymouth

"This was my first dental appointment since leaving the Armed Forces 2 years ago, and having left it far too long I eventually thought I ought to try to get myself an NHS dentist. Recognizing the unique challenges that veterans face when they leave the military, Spa Dental's veterans policy enabled me to get an initial appointment and receive treatment as an NHS patient - exactly what I'd hoped for. The professionalism and friendliness of…

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"Absolutely delighted" with veneers - SpaDental Whitchurch, Shropshire

A glowing testimonial for Dental Surgeon - veneers SpaDental Whitchurch Shropshire. Veneers SpaDental Whitchurch Shropshire "Excellent treatment! Absolutely delighted! Dr Jindal replaced two veneers for me, providing throughout brilliant treatment. He advised me of the options for the veneers and I opted for the better quality ones. The whole process was methodical and precise, keeping me informed step by step during the whole procedure. Great attention to detail was given to myself and the implants…

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High praise for Lucy Smith and Maria Shrigley, Plymouth.

Dental Surgeon and her assistant are helping anxious patients to manage dental visits more easily. High praise for the team! We know that it can be hard for people to come in to see the dentist. Here's one message: "I just wanted to say a huge thank you for your care at my recent dental visit. Lucy, I know because of your care and attention to my needs I feel so much better attending an…

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A great dental service to Plymouth patients.

We really appreciate all the reviews we're getting from patients who visit SpaDental Plymouth. Your feedback helps us feel confident we give good advice and offer a great dental service to Plymouth patients. Thank you! Here are some recent reviews: These two reviews highlight the importance of regular examination of the soft tissues in the mouth. "I feel... grateful to [my dentist] for referring me to Derriford hospital for a lump to be removed from…

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Approval ratings are high for Ledbury! Thank you for your reviews.

At SpaDental Ledbury we're enjoying reading your reviews! In April, we asked you to share your experiences with us. We've been emailing our patients to ask you to fill in on-line forms so that we know how your appointments went. It's been heart-warming to read the kind things that you've said about us in your reviews. Thank you! Here are a few of the comments that we've received: "Very professional. Always polite and helpful. Easy…

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More Plymouth patient appreciation for SpaDental - thank you!

Since we piloted the online feedback form for Plymouth patient appreciation or dissatisfaction with our practice, we've had over 300 responses. Thank you so much for taking the time to submit your views. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient appreciation for the work we do. We're smiling with pride, and happy that you're happy! Here are two recent reviews: "Fantastic experience - I was on the NHS waiting list for over…

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High praise for the Plymouth team

Earlier this week, one of our patients sent this lovely message to the Plymouth team. We really appreciate your praise! "I have been a patient at the Hyde Practice [SpaDental Plymouth] for some 46 years, so have seen many changes of staff etc. I have today, been compelled to email you as a result of my latest visit. Far too many people are quick to complain hence this email. I suffer a bit from arthritis. At…

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Nervous patients in Plymouth reassured

Our dental surgeon is expanding her list, so nervous patients in Plymouth can feel confident they will receive sympathetic, effective treatment. One of Lucy's patients had this to say: "I am extremely nervous/phobic when visiting a dentist. This was my first visit to SpaDental - I can honestly say I couldn't have been looked after better! From the receptionist to the nurse, to the dentist (Lucy) and the hygienist, everyone was so kind, gentle and…

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