Friends and Family Form online a success!

Each month, dental practices with an NHS contract return patient feedback to the NHS using a standard questionnaire.

Patients state whether or not they would recommend the surgery to their family and friends.

As we know, a recommendation is the best sort of reference! So that the administration team at SpaDental could gather patient feedback more efficiently, we ran a trial with the Plymouth and Whitchurch practices.

We sent patients who came to the surgery in December an email with online access to the Friends and Family Form.

The trial has been extremely successful!

Our response rate has increased dramatically. Thank you to everyone who took the time to reply.

We appreciate your interest and your support.

In fact, your comments have us glowing with pride! Here’s a sample of just ten reviews:

Why not ask your surgery about Invisalign? A clear solution for straighter teeth!

Once again, thank you! Your patient feedback is important to us!

Congratulations to the Plymouth and Whitchurch teams!

Moreover, we are confident that all SpaDental practices reflect the same excellent standard of care.

For your interest these are links to the Friends and Family questionnaires:

Please complete a questionnaire if you have attended either the Plymouth or Whitchurch practices.

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