News about Heather Cresswell

Plymouth: community outreach keeping teeth healthy

18th September 2019 | SpaDental Administrator

Two years ago, Spa Dental Plymouth set up a dental education project to help children keep their teeth healthy. The community outreach team, and , regularly visit schools around the region delivering educational workshops. When they visit your school, they’ll bring along Henry the Brushasaurus, as well as handfuls of toothbrushes, tubes of paste, timers…

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Multi-tasking Practice Manager Paula Thompson

21st July 2019 | Vanessa Giraud

It’s coming to the end of ‘s first month as practice manager of three SpaDental practices: SpaDental Chard, SpaDental Glastonbury and SpaDental Tewkesbury. And she’s loving it! Meet practice manager Paula Thompson Q: You qualified as a dental nurse in 2001. Why did you choose dental nursing as a profession? Paula: “As part of my…

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NHS children’s dentist offers educational programme

24th June 2019 | Vanessa Giraud

The SpaDental outreach initiative has achieved a lot in the last year. Nursery and primary schools across Plymouth have invited our children’s dental health coordinators to visit. Since the programme started, they have met with about 1,500 children. Now SpaDental expands the programme to Chard. NHS children’s dentist in Plymouth visits schools Answers to your…

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Out and about teaching children how to brush better.

23rd November 2018 | SpaDental Administrator

Our talented duo and are out in the community again. They’re on a mission to teach children how to brush teeth better. And they’re not alone. Henry the Helpful Brushasorous goes with them too, and keeps everyone smiling. Helping children to brush better It’s so important for children to learn how to look after their…

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Children’s Dental Health Coordinators go back to school.

1st November 2018 | SpaDental Administrator

Our Children’s Dental Health Coordinators go back to school! Mrs and Mrs are having interactive educational talks with primary school children in the Plymouth area. They are proving very popular, especially with the help of Henry, our lovable Brushasorous! What do we do? The talented duo visit schools on an arranged time and day to deliver…

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Wedding smiles at St Mellion with the Plymouth team

24th October 2018 | Heather Cresswell

SpaDental Plymouth were at the popular wedding show at St Mellion International Resort on Sunday 21st October. The team spent  an enjoyable day talking to happy couples about their wedding smiles. “So what is a dental practice doing at a wedding show?” I hear you ask. Sometimes the small things can be overlooked, such as a…

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Get in touch with SpaDental Plymouth.

21st June 2018 | SpaDental Administrator

The Plymouth team is always available to help answer your questions. Moreover, our treatment coordinator, can help you find the answers you need. Don’t hesitate. Get in touch with SpaDental Plymouth! Do you have a question or three? Do you go blank when you’re in the surgery, and forget what you want to ask? Did…

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St Mellion wedding show dazzles. Your smile can too!

25th April 2018 | Heather Cresswell

Last Sunday, Louise, Lorraine, Tom and I were at the Wedding Show hosted by the St Mellion International Resort.  We met some lovely brides-and-grooms-to-be and had a really enjoyable time there. The Wedding Show is a terrific showcase for all things wedding related. There was so much to see, the wedding show dazzles! Everyone can…

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You asked where our staff have gone – here’s the answer!

28th January 2018 | Vanessa Giraud

  Feedback on the whereabouts of the Plymouth team! Since we started emailing you, our patients, after your appointments, we have been overwhelmed with the fantastic reviews we have been receiving. Thank you all so much! One comment we picked up on was a remark on the turnover of our nursing staff and reception team…

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SpaDental Plymouth – we love events!

25th October 2017 | Heather Cresswell

Wear it Pink –  Last Friday was fun and a great success! The staff had had great fun getting involved with this national charity day and accessorising our uniforms with pink. With all sorts from hats, bows, shirts and shoes in all shades of pink, we couldn’t help smiling! Wear it Pink in Plymouth, with…

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SpaDental Plymouth is at the Wedding Show

13th October 2017 | Heather Cresswell

We all love a wedding! SpaDental Plymouth looks forward to meeting brides-to-be at the Wedding Show on Sunday 22nd October 2017. The event is taking place in a beautiful wedding venue – St Mellion International Resort, Cornwall. Louise Burgess and Heather Cresswell will be on hand to discuss what treatments we have that will help…

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Heather Cresswell – Business Development

10th October 2017 | Louise Burgess

Since returning to SpaDental Plymouth after a short career break, Heather is now focusing on communicating the range of dental and cosmetic treatment options available to our patients in her new role of Business Development and Treatment Coordinator, so now the dental team can offer all of the following  procedures in-house: Treatment Options implants Phillips Zoom® tooth whitening Invisalign®…

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Meet Heather, our Plymouth Practice Manager.

19th August 2013 | Heather Cresswell

Heather, our Practice Manager joined us in December 2007 after returning from living abroad with her family. Heather has over 23 years experience in dentistry, qualifying as a dental nurse in 1992 and has worked in NHS and Private practice, Maxillo Facial surgery, dental and pharmaceutical sales and now managing the team here in Plymouth. Married to Jon,…

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SpaDental Plymouth Go Red for Comic Relief

15th March 2013 | Heather Cresswell

SpaDental Plymouth are going Red for Comic Relief today. The team have a range of fun ‘fund raising’ for today…… Even the Practice Manager wore scrubs for the day.. Watch this space!

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Testimonials

Fantastic Saltash patient reviews - thank you!

We very much enjoyed reading the lovely Saltash patient reviews we've received in response to our recent request for feedback. On behalf of all the staff, thank you so much for your lovely comments. We sincerely appreciate your kind words, and will also use your recommendations in our planning. SpaDental considers your review comments carefully. We read them all, and use the information we gather to guide our practice so we can keep on improving…

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Thank you for SpaDental Chard patient reviews

A very appreciative thank you to our patients from the clinicians and staff at SpaDental Chard. It has been a pleasure reading your comments because if our patients are happy, then we're happy. Feedback about the team and treatment from SpaDental Chard reviews "Everyone in the practice is efficient, professional and knowledgeable." - HCG  "5 Star Dental Care - Being in the centre of Chard, [the SpaDental] surgery is easily accessible for most patients. The…

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Plymouth patient reviews and suggestions - thank you!

SpaDental Plymouth sincerely thanks everyone who responds to our request to review the practice. We love reading all your positive comments. That said, we also take on board the suggestions you make. Because we take Plymouth patient reviews seriously, we read them carefully to see if anyone is less than satisfied with their experience and we use that information to guide our practice. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient…

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Reviews Tewkesbury - thank you for your appreciation.

This last week we asked our patients who have visited the practice in the last few months to submit their comments online. We truly appreciate your kind comments. Thank you from all of us for your lovely reviews. Your opinion is important. Amongst other questions, we ask patients whether or not they would recommend the surgery to their family and friends. After all, a recommendation is the best sort of reference! Your additional comments have…

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Here to support service veterans - SpaDental Plymouth

"This was my first dental appointment since leaving the Armed Forces two years ago, and having left it far too long I eventually thought I ought to try to get myself an NHS dentist. Recognizing the unique challenges that veterans face when they leave the military, Spa Dental's veterans policy enabled me to get an initial appointment and receive treatment as an NHS patient - exactly what I'd hoped for. The professionalism and friendliness of…

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"Absolutely delighted" with veneers - SpaDental Whitchurch, Shropshire

A glowing testimonial for Dental Surgeon - veneers SpaDental Whitchurch Shropshire. Veneers SpaDental Whitchurch Shropshire "Excellent treatment! Absolutely delighted! Dr Jindal replaced two veneers for me, providing throughout brilliant treatment. He advised me of the options for the veneers and I opted for the better quality ones. The whole process was methodical and precise, keeping me informed step by step during the whole procedure. Great attention to detail was given to myself and the implants…

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High praise for Lucy Smith and Maria Shrigley, Plymouth.

Dental Surgeon and her assistant are helping anxious patients to manage dental visits more easily. High praise for the team! We know that it can be hard for people to come in to see the dentist. Here's one message: "I just wanted to say a huge thank you for your care at my recent dental visit. Lucy, I know because of your care and attention to my needs I feel so much better attending an…

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A great dental service to Plymouth patients.

We really appreciate all the reviews we're getting from patients who visit SpaDental Plymouth. Your feedback helps us feel confident we give good advice and offer a great dental service to Plymouth patients. Thank you! Here are some recent reviews: These two reviews highlight the importance of regular examination of the soft tissues in the mouth. "I feel... grateful to [my dentist] for referring me to Derriford hospital for a lump to be removed from…

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Approval ratings are high for Ledbury! Thank you for your reviews.

At SpaDental Ledbury we're enjoying reading your reviews! In April, we asked you to share your experiences with us. We've been emailing our patients to ask you to fill in on-line forms so that we know how your appointments went. It's been heart-warming to read the kind things that you've said about us in your reviews. Thank you! Here are a few of the comments that we've received: "Very professional. Always polite and helpful. Easy…

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More Plymouth patient appreciation for SpaDental - thank you!

Since we piloted the online feedback form for Plymouth patient appreciation or dissatisfaction with our practice, we've had over 300 responses. Thank you so much for taking the time to submit your views. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient appreciation for the work we do. We're smiling with pride, and happy that you're happy! Here are two recent reviews: "Fantastic experience - I was on the NHS waiting list for over…

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