Patient reviews of the Ross on Wye practice
Our patients were asked:
“How likely are you to recommend our dental practice to your friends and family if they needed similar care or treatment”
Your opinion matters to us! So if you have been treated recently at the Ross on Wye practice and not completed a Friends & Family Form, we would appreciate it if you can take a few moments to review your visit to your Ross on Wye dentist.
Our Ross on Wye Patients Comments
Always on time, very professional & a relaxing friendly atmosphere.
All of the staff at Spa Dental are very polite, friendly and helpful. I am always completely happy with the service and treatment I receive, and I regularly mention the practice to friends and colleagues.
Good honest treatment.
I was able to get an appointment on the same day as my wife at fairly short notice which meant we were able to use just one car to travel a distance of 15 miles and so saved on petrol and parking. I was treated with respect and was very satisfied with the outcome of my appointment.
Always courteous and very skilled professional treatment.
I suggested on my last review that there was an opportunity to increase customer satisfaction if appointment reminders were sent out electronically a few days prior to the appointment date. This would help people plan and reduce the incidence of missed appointments. This has been adopted and so I received an timely email to prompt my attendance. Well done for not just seeking feedback but acting upon that received.
The team in Berkeley is excellent.
I feel comfortable,well looked after and have confidence in the treatment and advice given. I have never felt I have been advised treatment that was not necessary. An outstanding surgery.
Treatment options are fully explained and costed.
Clean well-appointed, well equipped rooms.
Maybe room for some IT developments like
• Sending out email reminders.
• Outlook invites for appointments.
• Text reminders.
• Emailing invoices (assisting with Dental insurance Claims)
Staff are friendly, professional and very accommodating.
All my treatments have been excellent.