Your Online Payment – Please try again

We’re sorry, but your safe online payment has not come through. There are different reasons why your payment may have failed, but it is usually because of the procedures in place to keep your finances and online identity safe.

Please read more below to find out what you need to do to secure your appointment.

online payment done my man in blue shirt at laptop

Receive a new link

If your single-use link to pay for your treatment has failed, you need to ask us to send a new link.

Please get in touch and ask.

Use our contact us form to request a new link

To fill in our ‘Contact Us’ form:

We can easily set up a new link for you. Please check your emails (including ‘junk’).

Thank you for using our safe online payment facility.

Your medical history:

New patients: We kindly ask you to register a medical history form before attending your first appointment – please use the link below. Your clinician will ask you questions about your medical history during your appointment.

Returning patients: You will have a medical history form on record which only requires an annual update. If you have a new medical consideration, however, please be sure to inform the practice in writing using the link below to fill in a new form. We also ask you to advise the staff verbally of any updates at your appointment.

Please fill in or update your Medical History

Paying for your treatment

Many patients are concerned about the cost of their dental treatment.

Learn more about becoming a SpaDental Plan patient

To budget for your care, please ask about becoming a SpaDental Plan patient to spread the cost of yearly routine appointments across monthly payments. You also benefit from a 10% discount on essential restorative work, and emergency cover when you’re away or overseas.