Your Online Payment – Please try again
We’re sorry, but your safe online payment has not come through. There are different reasons why your payment may have failed, but it is usually because of the procedures in place to keep your finances and online identity safe.
Please read more below to find out what you need to do to secure your appointment.
Receive a new link
If your single-use link to pay for your treatment has failed, you need to ask us to send a new link.
Please get in touch and ask.
To fill in our ‘Contact Us’ form:
- Fill in your personal information.
- For step no.8, choose ‘Ask about my account/payment.’
- At step no.9, agree to “Have you been asked to settle an outstanding bill?”
- Please request your new link for Sage in the comment box.
We can easily set up a new link for you. Please check your emails (including ‘junk’).
Thank you for using our safe online payment facility.
Your medical history:
New patients: We kindly ask you to register a medical history form before attending your first appointment – please use the link below. Your clinician will ask you questions about your medical history during your appointment.
Returning patients: You will have a medical history form on record which only requires an annual update. If you have a new medical consideration, however, please be sure to inform the practice in writing using the link below to fill in a new form. We also ask you to advise the staff verbally of any updates at your appointment.
Paying for your treatment
Many patients are concerned about the cost of their dental treatment.
To budget for your care, please ask about becoming a SpaDental Plan patient to spread the cost of yearly routine appointments across monthly payments. You also benefit from a 10% discount on essential restorative work, and emergency cover when you’re away or overseas.