Patient reviews of the Ledbury practice
We have some wonderful patient reviews of our SpaDental Ledbury practice, thank you.
Our Ledbury patients were asked to review and feedback their comments on their visit to our Ledbury practice. They were asked the question:
“How likely are you to recommend our dental practice to your friends and family if they needed similar care or treatment”
Your opinion matters to us! So if you have been treated recently at the Ledbury practice and not completed a Friends & Family Form, we would appreciate it if you can take a few moments to review your visit to your Ledbury dentist.
Our Ledbury Patients Comments
Staff were polite and courteous
Please with recommendations
The Dentist was very good at explaining the problem with my teeth and involved me in decision making. We decided on the appropriate treatment together.
The only thing I wasn’t happy with was paying upfront for this treatment.
The Dentist should have mention this before my leaving.
Friendly and efficient
Recently joined surgery and so far been treated professional ly and with courtesy
First time for two years, due to pandemic, that my teeth were properly cleaned
I asked for an extra appointment.
A piece of tooth/filling had broken off,I asked for an extra appointment to see if I needed further treatment. I was reassured and given several options, very satisfactory.
Good Care and service
Staff were friendly , polite and informative . Good Service all round
I attended for a hygienist appointment and was slightly anxious as I did not know who the hygienist would be.
The locum hygienist [name] was very welcoming and the whole experience was very good. It was relaxing, professional and informative and I would not hesitate to recommend her and her nurse.
Unfortunately [name] was a locum so my next visit will be with a different hygienist. I would be nice to get some continuity of care.
No problems found. Staff friendly
Pleasant and friendly staff reassuring and informative
Pleasant and friendly staff. Full information given and reassuring.
[Staff names] were all very helpful in managing my appointment so I could get to another appointment immediately after. Thanks again.
Very satisfied with the visit
IThe dentist is new to me & I was initially apprehensive but after my visit I was impressed by the caring & professional attitude of the dentist.
Prompt attention and treated with courtesy. Very professional.
l like to visit Spa Dental!
There is always a friendly smile on entry,
I have never had to wait.
I have been seen on time. …mostly..
I have every confidence in this practice, the dentist, hygienist and support staff provide good advice and effective treatments.
I have much confidence in this practice, both the hygienist and my dentist. I am clearly advised and the reception staff are courteous and helpful.
I am well satisfied with my treatment and appreciate the problems the pandemic has caused.
I was satisfied with all aspects of my last visit. I do appreciate that the pandemic has made life very difficult for the practice.
Good that they were offering Sat appointments,
I was very pleased to be offered a cancellation appointment, which I had asked for but hadn’t been sure it would happen.
Have only been for inspection so far, can't coment on treatment
Have only had inspection so far so can’t comment on treatment