Patient reviews of the Ledbury practice
We have some wonderful patient reviews of our SpaDental Ledbury practice, thank you.
Our Ledbury patients were asked to review and feedback their comments on their visit to our Ledbury practice. They were asked the question:
“How likely are you to recommend our dental practice to your friends and family if they needed similar care or treatment”
Your opinion matters to us! So if you have been treated recently at the Ledbury practice and not completed a Friends & Family Form, we would appreciate it if you can take a few moments to review your visit to your Ledbury dentist.
Our Ledbury Patients Comments
Good treatment, poor service
Treatment was good as usual but,this time, the information regarding payment was incorrect. The problem was soon rectified
Comms need improving!
Booked to have a filling, arrived on time, then advised it couldn’t be done, it was just an inspection. 15 mins and a £76.00 bill and asked to come back another day for the filling @ £250.
I should have been advised it was Two visits and the costs involved when I made the appointment.
All good, no issues at all.
What’s the point of me giving a review when you edit it.
My last review was positive, yet I noted the practice was old and tired and the ceiling was stained, hardly medical quality, yet this was edited out.
See below
I can’t comment on my treatment as,I haven’t had it yet
denture fitting
My last appointment was for a denture fitting. The dentist was unable to correctly fit the denture and another impression had to be made so that another denture could be made. I hope that I will not be billed for the impression or the second denture. It was not explained whether I would be billed for the extra work.
Response from SpaDental
Making sure our patients are comfortable is a priority. The dentist confirms there isn’t an additional fee; it is covered under the agreed treatment plan. We also realise patients may sometimes feel uncomfortable asking about costs, but please do ask if you are ever uncertain.