Patient reviews of the Plymouth practice
Our patients were asked:
“How likely are you to recommend our dental practice to your friends and family if they needed similar care or treatment”
Your opinion matters to us! So if you have been treated recently at the Plymouth practice and not completed a Friends & Family Form, we would appreciate it if you can take a few moments to review your visit to your Plymouth dentist.
Our Plymouth Patients Comments
Excellent in all categories
Original patient. Never a problem.
Always happy with the care i receive
Every time I visit I’m a nervous wreck but 2 mins with dentist or hygienist I’m calmed down and very at ease.
Have always been satisfied with the excellent treatment received and the very curtious and knowledgeable staff.
Lucy and Maria are just amazing. They were able to work out and fit two plates to enable me to feel better about the way I look after numerous operations fit cancer of my jaw bone.
Excellent dentist great staff very pleased
Great treatment, convenient location
I have attended for a check-up and two cleaning sessions so far and on both occasions have been very satisfied with the professional attention I have received. The dentist and hygienist were both very friendly and careful to make me feel comfortable. The waiting time varies, the second time I visited the hygienist I only waited about five minutes, but my first visit I waited at least 20 – 25 minutes, which seemed quite a long time given that I had arrived in time for my appointment. The experience could be improved by the reception staff being a little more friendly and welcoming and there being a decent selection of newspapers/magazines to peruse while waiting.
An all round good service with friendly staff
Having severe toothache, I was able to see the dentist the same day. He explained clearly and succinctly what the problem was and having answered all my questions we agreed on how we should proceed. Although not the outcome I would have liked I understood that it was the right thing to do and feel confident that the ultimate outcome will be the best one possible.
6 month Dental review Appointment
This review identified some dental work to be necessary and two appointments have been scheduled, plus a hygenist appointment.
All that you could wish
Been a customer for several years and have always had good treatment and have been looked after
Felt included in decision making concerning my treatment
satisfied with everything
Friendly, professional service
The staff are welcoming and friendly and professional. They inform patients as to what the treatment will entail.
I have 2 sons with additional needs and the staff have always been amazing with them. Yesterday my son who is 7 came in with a nasty abscess and was already supposed to have a filling in the tooth. My dentist Lucy and her assistant look a long time explaining what they were doing. Obviously he became upset and the secretary ran in and took my other son out of the room as he also became very upset. So professional and made a horrible situation bearable.