Patient reviews of the Chard practice

Was talked through the procedure of a root canal before starting and the procedure went well with no problems or pain

Very pleased with the practice and protocol including the members of staff

Very pleased with my treatment. Can be a little on the expensive side.

Nothing more to add

staff and treatment were excellent first class

Staff and Treatment first class

As always, my appt was very easy and pain free, I’ve had a lot of treatment over the years and the dentist is always encouraging.

The practice is very well set up to keep staff and patients safe during this difficult time, the staff are always warm and welcoming, never too busy for a chat and always help to put you at ease. Highly recommend this dental practice.

I have always found the staff here to be courteous and efficient, I’ve never had to wait very long for an appointment, the dentist explains all available treatments with the pros and cons of each option. This is the best dentist practice I ve ever had over the years.

I am very pleased with the outcome of my treatment, during which with Covid restrictions everything was done professionally and thoroughly. It is the first time that I have used a private dentist and was surprised at what it cost, but as I have said the journey of the treatment was very good.

[My dentist] and her team of dental nurses are amazing. Because of this wonderful team i am no longer terrified to go to the Dentist and i can finally smile again.

Bridge detached after a few months. Dentist modified method of attachment and resecured at short notice

I had a dental emergency, received antibiotics by email to my pharmacist and required a one-hour consultation. As I am still shielding from Covid-19, that had to be an early appointment and I was seen within about 10 days. After confirmatory X-ray, I had a good conversation with the dental surgeon on my treatment options. I elected for extraction and then went well. The dental surgeon first took an impression of the departing tooth and its neighbours. The extracted tooth was mimicked on my existing denture, and I took delivery of the revised denture within two days. It doesn’t get much better than that!

Quickly seen and all vey professional.

Excellent surgery, staff always attentive and helpful. Dentist one of the best I have ever been too

Perfectly satisfied.

Very Happy With All

As an extremely vulnerable patient I have had to wait without treatment until now. Have had an emergency appt. with the dental surgeon and a hygienist appt.. Pleased with all the precautions in place. having to wait for routine dental examination. I have always been very happy with the treatment and I hope normal service will be possible again soon. I think it would be very helpful for certain patients if a stair lift could be installed, as there are 2 flights to reach the dentists rooms at present.

Always enjoy my visit with the hygienist. She is very friendly and thorough. Also [my dentist] was pleased to see my teeth were in good shape, despite him not seeing them for several years! All the staff are great.

I have been using this practice for over 20 years and have always been pleased with the help and treatment I have received.
The additional formalities that take place now in order to book an appointment via The Spa call centre is somewhat laborious, it was so much easier when you could just ring the practice directly and speak to the receptionist there.
However the appointment was eventually booked and the treatment I received was of the usual high standard.
I am sorry to learn that our dentist is retiring soon and hope his replacement will be equally skilled and caring.