SpaDental News

It’s Black Friday And We’re Offering Half Price New Patient Exams At SpaDental Wem

29th November 2013 | Helen Hewison

As a One Off Special for Black Friday, SpaDental Wem are offering: Half Price New Patient Exams.  All you have to do e-mail us quoting this code       ” Chapel Street Black Friday Offer” at        wem@spadental.co.uk

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Life Saving Training At SpaDental Wem

28th November 2013 | Helen Hewison

Life Saving Training At SpaDental Wem     The team at SpaDental Wem had their annual CPR training this week.  Phil Jeavons who is responsible for providing basic and advanced resuscitation training for  nursing and medical staff, has worked in the NHS for 29 years. He has also published over 20 books on resuscitation and emergency care. Phil kindly gave up…

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Thanks For Making Me Feel SO Welcome

22nd November 2013 | Helen Hewison

  Thanks to the staff at SpaDental Wem for making me feel SO welcome today. I haven’t been to the dentist for ages and you made it very easy for me.  Thanks for giving me my smile back today, corny as it sounds. It was excellent and I’d recommend SpaDental Wem to all folk in Shropshire.  I was in…

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Gemma, A Leading Expert And Lecturer As Well As Principal Dentist !!

21st November 2013 | Helen Hewison

Gemma, our Principal Dentist at SpaDental Wem,  is now performing lectures for Colgate as part of a programme about reducing decay in older patients. She last presented to over one hundred dentists at The Royal Society Of Medicine in London and previously at The Manchester Dental Hospital. She has been asked by Colgate to continue as a lecturer for them…

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Great praise for Plymouth

15th November 2013 | Heather Cresswell

  ‘If I could afford it I’d travel back every 6 months and continue with you as my dental practice of choice. I wish all dental practices could be as pleasant to visit as yours. Thank you for all your excellent advice and care’   Mr Nixon who recently moved away from Plymouth.

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A very special moment in honour of our servicemen for Heather

11th November 2013 | Heather Cresswell

In remembrance of our brave servicemen and a very special memory for our Practice Manager Heather Cresswell. http://www.youtube.com/watch?v=kQ7f4lV3e0c&sns+em    

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Locum Dental Nurse Position Plymouth

8th November 2013 | Heather Cresswell

  SpaDental Plymouth require a Locum Dental Nurse to start as soon as possible on a 3 month contract. If you are interested and are available to start with immediate effect, please contact Heather Cresswell Practice Manager on: 01752 663870 heather.cresswell@spadental.co.uk   We look forward to hearing from you very soon.  

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Naughty November

1st November 2013 | Helen Hewison

Deborah is Miss  November.                                                                                         The Calendar Girls have nothing on us  !!!!! We could do with some ideas for next years calendar so get in touch if you have any thoughts.

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Testimonials

A great dental service to Plymouth patients.

We really appreciate all the reviews we're getting from patients who visit SpaDental Plymouth. Your feedback helps us feel confident we give good advice and offer a great dental service to Plymouth patients. Thank you! Here are some recent reviews: These two reviews highlight the importance of regular examination of the soft tissues in the mouth. "I feel... grateful to [my dentist] for referring me to Derriford hospital for a lump to be removed from…

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Approval ratings are high for Ledbury! Thank you for your reviews.

At SpaDental Ledbury we're enjoying reading your reviews! In April, we asked you to share your experiences with us. We've been emailing our patients to ask you to fill in on-line forms so that we know how your appointments went. It's been heart-warming to read the kind things that you've said about us in your reviews. Thank you! Here are a few of the comments that we've received: "Very professional. Always polite and helpful. Easy…

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More Plymouth patient appreciation for SpaDental - thank you!

Since we piloted the online feedback form for Plymouth patient appreciation or dissatisfaction with our practice, we've had over 300 responses. Thank you so much for taking the time to submit your views. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient appreciation for the work we do. We're smiling with pride, and happy that you're happy! Here are two recent reviews: "Fantastic experience - I was on the NHS waiting list for over…

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High praise for the Plymouth team

Earlier this week, one of our patients sent this lovely message to the Plymouth team. We really appreciate your praise! "I have been a patient at the Hyde Practice [SpaDental Plymouth] for some 46 years, so have seen many changes of staff etc. I have today, been compelled to email you as a result of my latest visit. Far too many people are quick to complain hence this email. I suffer a bit from arthritis. At…

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Nervous patients in Plymouth reassured

Our dental surgeon is expanding her list, so nervous patients in Plymouth can feel confident they will receive sympathetic, effective treatment. One of Lucy's patients had this to say: "I am extremely nervous/phobic when visiting a dentist. This was my first visit to SpaDental - I can honestly say I couldn't have been looked after better! From the receptionist to the nurse, to the dentist (Lucy) and the hygienist, everyone was so kind, gentle and…

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My Invisalign journey - a patient experience.

SpaDental patient, Laura tells us about her Invisalign journey and how it's going: Laura's Invisalign journey is easier than she'd expected! "I've always been paranoid about my front teeth. Whenever I went to smile I had my hands over my mouth, and I never felt confident in photos. I didn't think I could do anything with them. And I was over the moon when my dentist suggested it." Laura began her Invisalign journey with SpaDental…

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"Invisalign helped my confidence," our smiling patient says!

We'd like to share with you a really positive testimonial from one of our SpaDental Whitchurch patients. He recently finished his Invisalign treatment and feels confident with his new smile. 'When I was young I had metal braces and I didn’t want to have them again when most people my age don't. I'd heard Invisalign treatment was convenient and wouldn't affect the way I looked at all, so it sounded a good choice.  I work…

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Friends and Family Form online a success!

Each month, dental practices with an NHS contract return patient feedback to the NHS using a standard questionnaire. Patients state whether or not they would recommend the surgery to their family and friends. As we know, a recommendation is the best sort of reference! So that the administration team at SpaDental could gather patient feedback more efficiently, we ran a trial with the Plymouth and Whitchurch practices. We sent patients who came to the surgery in…

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Friends and Family Form - Thank you for your positive feedback! SpaDental Whitchurch Shropshire

When you visit the surgery, please pick up and fill in a Friends and Family Form from the reception desk. We ask our patients to fill these in so that we can learn what you think about your visit to the surgery. We really appreciate it when our patients fill in the Friends and Family Form, as we believe that your feedback is important.  Knowing what you think helps the practice plan and develop to…

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Big thank you to SpaDental for the tooth whitening kit I have been lucky enough to win

I would like to say a really big thank you to SpaDental for the tooth whitening kit I have been lucky enough to win. It is something I have been thinking about doing for a while and to win it was a brilliant surprise. The service I have received has been second to none and I’m really excited to see the results Thank you so much!! CB

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