News about Patient Care

Your dedicated family dentist – SpaDental Chard

19th January 2019 | Vanessa Giraud

If you’re looking for a considerate and reliable family dentist, SpaDental Chard will meet your needs. Dental surgeon provides dedicated family dentistry in Chard. After training at Kings College, London, and offering general dentistry in Suffolk, Brighton and Australia, Toby settled in Somerset. For over twenty years he has offered reliable continuity of care to…

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SpaDental wishes you a happy and safe holiday week!

24th December 2018 | SpaDental Administrator

The SpaDental team extends the very warmest of season’s greetings to you! We sincerely hope that you will have a wonderful time with your family and friends, full of happiness and joy. In particular, we sincerely hope that you have a safe holiday, and no need to access our emergency services.That said, it’s worth keeping…

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Having difficulty getting through to SpaDental Plymouth?

10th December 2018 | Heather Cresswell

SpaDental Plymouth appreciates you are busy and it can be hard to get in touch. We understand how frustrating it is when you’ve managed to find time to call us but the line’s busy and you experience difficulty getting through. You may find it quicker and easier to send us an email. To make contact quickly,…

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Check for changes. Be ‘mouth aware’ throughout the year.

19th November 2018 | Heather Cresswell

Mouth Cancer Awareness is not restricted to November. At SpaDental we are mouth aware every month of the year. Our dental professionals encourage patients to make regular dental appointments. That’s because we believe preventive dental care is the best way to look after your teeth. Moreover, it means that an expert is looking in your…

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No-show NHS patients in Plymouth – “It’s a shame”

3rd November 2018 | Vanessa Giraud

In the Plymouth practice, we’re painfully aware of gaps in our busy day. No-show NHS patients give us a break, but it’s not a welcome break. It means that someone who would really benefit from seeing a dentist misses an opportunity. And a skilled professional, one of our dentists, therapists or hygienists, is wasting time….

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Children’s Dental Health Coordinators go back to school.

1st November 2018 | SpaDental Administrator

Our Children’s Dental Health Coordinators go back to school! Mrs and Mrs are having interactive educational talks with primary school children in the Plymouth area. They are proving very popular, especially with the help of Henry, our lovable Brushasorous! What do we do? The talented duo visit schools on an arranged time and day to deliver…

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Can oral infections cause sepsis?

17th September 2018 | Vanessa Giraud

Yes, oral infections cause sepsis in some patients if left untreated. Any infection in our body can cause sepsis. That’s why we need to know the signs and take action. Do you watch Coronation Street? If you do, you’ll know from the story of Jack, and the scrape he got playing football, that it can…

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Helpful advice for nervous patients who need a dentist.

7th September 2018 | Vanessa Giraud

Most people don’t like the dentist. The good news is that people who are dentists know that, and don’t take it personally. It doesn’t help to know, either, that dentists are friendly, caring and sympathetic people. It’s just that in their line of work they often use needles, or other sharp instruments, and make us…

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SpaDental Plymouth supports Armed Forces Covenant.

5th September 2018 | SpaDental Administrator

It is with great pleasure and pride that SpaDental Plymouth supports Armed Forces personnel. As everyone who lives in Plymouth knows, our city has a lengthy and proud connection with the armed forces. At SpaDental Plymouth, many of our staff and patients have come to live here because of a connection with the services. Thank…

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It’s time to think about registering for your children’s oral health checks.

6th July 2018 | Heather Cresswell

A worrying time for children’s oral health. At SpaDental Plymouth, we too are concerned about the education and health of pre-school children. In support of the NHS initiative for dentists to see an additional 70,000 pre-school children this year, we are reaching out to spread the news that we are accepting new NHS patient registrations…

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A great dental service to Plymouth patients.

2nd July 2018 | Vanessa Giraud

We really appreciate all the reviews we’re getting from patients who visit SpaDental Plymouth. Your feedback helps us feel confident we give good advice and offer a great dental service to Plymouth patients. Thank you! Here are some recent reviews: These two reviews highlight the importance of regular examination of the soft tissues in the…

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Get in touch with SpaDental Plymouth.

21st June 2018 | SpaDental Administrator

The Plymouth team is always available to help answer your questions. Moreover, our treatment coordinator, can help you find the answers you need. Don’t hesitate. Get in touch with SpaDental Plymouth! Do you have a question or three? Do you go blank when you’re in the surgery, and forget what you want to ask? Did…

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Failed appointments? Reality hurts in Plymouth.

14th June 2018 | Heather Cresswell

We all have busy lives, it’s true. And there are times when our days don’t go as we’d planned. Failed appointments, though, have a knock-on effect that we’ve been tracking in SpaDental Plymouth. The reality is a painful truth. Real statistics that will shock you. Between January 1st and 11th June, 2018, (that’s less than…

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We all enjoy a warm welcome!

8th June 2018 | Vanessa Giraud

So much going on yet there’s always time for a warm welcome! I was fortunate to be able to visit five of the six SpaDental practices this week in quick succession. At every practice staff and clinicians are busy, going about the everyday work of making sure that our patients are greeted, well-treated, happy and…

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Patient Participation Awareness Week

4th June 2018 | SpaDental Administrator

National Patient Participation Week 2018 begins today. Why does Patient Participation matter? It’s very important for patients to be able to give their feedback directly to the services they use. Information from users drives improvement and change. At Spadental we believe it matters how our patients feel. We read every review that’s submitted to us,…

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Avoiding pain doesn’t mean avoiding the dentist.

30th May 2018 | SpaDental Administrator

Don’t be afraid of visiting a dentist! Whichever SpaDental practice you’re close to, you can talk to your dentist about your anxiety or fear of pain. Sometimes just talking to your dentist and understanding what the treatment involves can make all the difference. Dental surgeon Diana Marcus of SpaDental Plymouth explains how inhalation sedation works*….

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Approval ratings are high for Ledbury! Thank you for your reviews.

29th May 2018 | Vanessa Giraud

At SpaDental Ledbury we’re enjoying reading your reviews! In April, we asked you to share your experiences with us. We’ve been emailing our patients to ask you to fill in on-line forms so that we know how your appointments went. It’s been heart-warming to read the kind things that you’ve said about us in your…

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Your personal information is respected.

25th May 2018 | Vanessa Giraud

We’d like to reassure you that your personal information is respected. We’ve all received quite a few messages in our inboxes recently, as companies update their privacy policies. Companies with whom we share personal information need to meet the requirements of the General Data Protection Regulation (GDPR) which come into force today across the EU….

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Feeling happy at the dentist with Diana Marcus.

24th May 2018 | Vanessa Giraud

Do you leave the dentist feeling happy? The two don’t always go together! But it can. Our SpaDental Plymouth team wants everyone to leave with a smile on their face. Dental Surgeon Diana Marcus took a course in Inhalation Sedation with “RA coach” Richard Charon. “It was very successful and promises great new opportunities for…

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Dementia Action Week 2018 – our thought, our support, makes a difference.

21st May 2018 | Vanessa Giraud

The Alzheimer’s Society is asking us to: “Take an action and stand united with people affected by dementia.” Dementia Action Week 2018 begins today. What action can I take? The week focuses on seven key actions that people with dementia would appreciate. They ask: Talk to me. Be patient. Invite me out. Make time to…

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More Plymouth patient appreciation for SpaDental – thank you!

17th May 2018 | Heather Cresswell

Since we piloted the online feedback form for Plymouth patient appreciation or dissatisfaction with our practice, we’ve had over 300 responses. Thank you so much for taking the time to submit your views. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient appreciation for the work we do. We’re smiling with pride,…

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Quality of care is an important concern in healthcare. Share your experience to help.

27th April 2018 | Vanessa Giraud

SpaDental Ledbury invites you to share your experience of your treatment at our practices with the CQC. Your feedback to the The Care Quality Commission (CQC) will help to inform quality of care in dental practices nationwide. We agree that it’s important all health care providers meet the standards patients deserve and should expect. The…

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Kindness and respect for all dental patients.

11th April 2018 | Vanessa Giraud

Of course the skill and effectiveness of the dental treatment you receive matters. But so does the personal care you receive when you visit the dentist. At SpaDental we believe that our kindness and respect for all dental patients makes a very important difference to your visit. Haven’t been to a dentist for ages? Don’t…

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Spring clean teeth? Yes, please!

9th April 2018 | Vanessa Giraud

What is it about this time of year that makes us want everything to look shiny and new? Forget about sorting through old stuff, and getting out the paintbrushes. Instead, say “Yes!” to some spring clean teeth! Why don’t my teeth look like they used to? Teeth age, just like the rest of us! It’s…

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Sugar habit? The UK sugar tax kicks in today

6th April 2018 | Vanessa Giraud

We need to kick our sugar habit because there are still too many children having bad teeth removed in our hospitals, and obesity is an increasing health problem. The tax begins that will help us to curb our sugar intake. No longer are we just being told it’s our responsibility to exercise caution in what…

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Testimonials

Here to support service veterans - SpaDental Plymouth

"This was my first dental appointment since leaving the Armed Forces 2 years ago, and having left it far too long I eventually thought I ought to try to get myself an NHS dentist. Recognizing the unique challenges that veterans face when they leave the military, Spa Dental's veterans policy enabled me to get an initial appointment and receive treatment as an NHS patient - exactly what I'd hoped for. The professionalism and friendliness of…

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"Absolutely delighted" with veneers - SpaDental Whitchurch, Shropshire

A glowing testimonial for Dental Surgeon - veneers SpaDental Whitchurch Shropshire. Veneers SpaDental Whitchurch Shropshire "Excellent treatment! Absolutely delighted! Dr Jindal replaced two veneers for me, providing throughout brilliant treatment. He advised me of the options for the veneers and I opted for the better quality ones. The whole process was methodical and precise, keeping me informed step by step during the whole procedure. Great attention to detail was given to myself and the implants…

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High praise for Lucy Smith and Maria Shrigley, Plymouth.

Dental Surgeon and her assistant are helping anxious patients to manage dental visits more easily. High praise for the team! We know that it can be hard for people to come in to see the dentist. Here's one message: "I just wanted to say a huge thank you for your care at my recent dental visit. Lucy, I know because of your care and attention to my needs I feel so much better attending an…

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A great dental service to Plymouth patients.

We really appreciate all the reviews we're getting from patients who visit SpaDental Plymouth. Your feedback helps us feel confident we give good advice and offer a great dental service to Plymouth patients. Thank you! Here are some recent reviews: These two reviews highlight the importance of regular examination of the soft tissues in the mouth. "I feel... grateful to [my dentist] for referring me to Derriford hospital for a lump to be removed from…

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Approval ratings are high for Ledbury! Thank you for your reviews.

At SpaDental Ledbury we're enjoying reading your reviews! In April, we asked you to share your experiences with us. We've been emailing our patients to ask you to fill in on-line forms so that we know how your appointments went. It's been heart-warming to read the kind things that you've said about us in your reviews. Thank you! Here are a few of the comments that we've received: "Very professional. Always polite and helpful. Easy…

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More Plymouth patient appreciation for SpaDental - thank you!

Since we piloted the online feedback form for Plymouth patient appreciation or dissatisfaction with our practice, we've had over 300 responses. Thank you so much for taking the time to submit your views. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient appreciation for the work we do. We're smiling with pride, and happy that you're happy! Here are two recent reviews: "Fantastic experience - I was on the NHS waiting list for over…

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High praise for the Plymouth team

Earlier this week, one of our patients sent this lovely message to the Plymouth team. We really appreciate your praise! "I have been a patient at the Hyde Practice [SpaDental Plymouth] for some 46 years, so have seen many changes of staff etc. I have today, been compelled to email you as a result of my latest visit. Far too many people are quick to complain hence this email. I suffer a bit from arthritis. At…

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Nervous patients in Plymouth reassured

Our dental surgeon is expanding her list, so nervous patients in Plymouth can feel confident they will receive sympathetic, effective treatment. One of Lucy's patients had this to say: "I am extremely nervous/phobic when visiting a dentist. This was my first visit to SpaDental - I can honestly say I couldn't have been looked after better! From the receptionist to the nurse, to the dentist (Lucy) and the hygienist, everyone was so kind, gentle and…

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My Invisalign journey - a patient experience.

SpaDental patient, Laura tells us about her Invisalign journey and how it's going: Laura's Invisalign journey is easier than she'd expected! "I've always been paranoid about my front teeth. Whenever I went to smile I had my hands over my mouth, and I never felt confident in photos. I didn't think I could do anything with them. And I was over the moon when my dentist suggested it." Laura began her Invisalign journey with SpaDental…

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"Invisalign helped my confidence," our smiling patient says!

We'd like to share with you a really positive testimonial from one of our SpaDental Whitchurch patients. He recently finished his Invisalign treatment and feels confident with his new smile. 'When I was young I had metal braces and I didn’t want to have them again when most people my age don't. I'd heard Invisalign treatment was convenient and wouldn't affect the way I looked at all, so it sounded a good choice.  I work…

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