Advice for nervous patients who need a dentist.
8th September 2020
Most people don't like the dentist. The good news is that people who are dentists know that, and don't take… read more
Yes, behind our masks we’re smiling. It’s a wonderful feeling to be open again with SpaDental staff in PPE ready to greet patients in-person again.
Back in work this week, we’ve been trying on our additional PPE kit, to get a feel for what it’s like working with the adaptations we have in place. So here’s a glimpse of what you can expect.
We’ve heard a lot about personal protective equipment (PPE) in the media over the last few months. While dental staff are used to wearing some protective equipment, now you’ll see they’re dressed in more. According to their tasks and duties, dental staff wear different PPE.
Meet Laura Hill. Laura’s the practice manager at SpaDental Ledbury and Ross on Wye, and she’s here in Tewkesbury helping get everything up and running. She’s enjoying meeting the team.
If you’re a patient with an appointment coming into the practice, Laura’s face may well be the first you’ll see. She’ll be welcoming you through the door, and pointing you in the direction of the hand sanitiser. Moreover, she’s tasked with asking lots of questions as part of our screening process, as well as checking paperwork and payments are in order. The next step is for her to take you through to the surgery, leaving your essential items in a safe place on the way.
As you see, the surfaces are clear and equipment is organised so the dentist has everything at hand. There’s no opening of drawers during an appointment these days.
In the surgery, dentists and their assistants usually wear masks, gloves and eye protection, but now they also have aprons and visors for even the most ordinary procedures. This is to protect both the patients and themselves.
During the first phase of our return to dentistry after three months closure, treatments are restricted because of the national Covid-19 alert level. To begin with, we are seeing patients if we can meet their urgent needs. We aim to gradually reintroduce a wider range of services.
Many procedures dentists perform use high powered tools with water as a coolant. These create an aerosol effect which, although it can be reduced with suction for example, can linger in the air as droplets.
So dentists can work safely during aerosol generating procedures (AGPs) they wear fit-tested face masks for a higher level of protection and also additional coverings. Training to ‘don’ and ‘doff’ the specialist equipment is just one of the important steps in our return to work health and safty programme.
The changes you’ll see when you come in are to protect you, our patients, and our staff. We want everyone to feel confident and safe coming into the dental practice.
While we’ve been closed, we’ve heard from patients who have suffered discomfort and even pain. We never want our patients to be in this situation. We’re here to do our best to help you achieve your optimum oral health.
Consider a SpaDental Essentials Plan
Closure of dentists has come as a reminder that preventive dental care is so important.
With regular visits, your dentist can spot concerns before they develop into problems. A SpaDental Essentials plan really is a great way to keep on top of oral health and preventive dental care. Contact us to find out more.
A new patient testimonial After the closure of my local dentist in Whitchurch I telephoned Spa Dental who made me an appointment. Unfortunately I had an abscess on my tooth before my appointment date, for which I was given an emergency appointment. I am a very nervous patient and it took a long time to build confidence with my old dentist , therefore my nerves were bad and I was in pain arriving for my appointment. This…More Testimonials
Kind words from our patients mean a lot to us. Thank you! We're very happy to read reviews that commend the Plymouth team and the dentists "excellent care" and "professional service". Recent patient reviews commend our excellent care: "In safe and caring hands - Without exception the treatment I have received has been outstanding. From the reception staff through each of the individuals involved, their focus is on you and you're fully involved in any…More Testimonials
We very much enjoyed reading the lovely Saltash patient reviews we've received in response to our recent request for feedback. On behalf of all the staff, thank you so much for your lovely comments. We sincerely appreciate your kind words, and will also use your recommendations in our planning. SpaDental considers your review comments carefully. We read them all, and use the information we gather to guide our practice so we can keep on improving…More Testimonials
A very appreciative thank you to our patients from the clinicians and staff at SpaDental Chard. It has been a pleasure reading your comments because if our patients are happy, then we're happy. Feedback about the team and treatment from SpaDental Chard reviews "Everyone in the practice is efficient, professional and knowledgeable." - HCG "5 Star Dental Care - Being in the centre of Chard, [the SpaDental] surgery is easily accessible for most patients. The…More Testimonials
SpaDental Plymouth sincerely thanks everyone who responds to our request to review the practice. We love reading all your positive comments. That said, we also take on board the suggestions you make. Because we take Plymouth patient reviews seriously, we read them carefully to see if anyone is less than satisfied with their experience and we use that information to guide our practice. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient…More Testimonials
This last week we asked our patients who have visited the practice in the last few months to submit their comments online. We truly appreciate your kind comments. Thank you from all of us for your lovely reviews. Read about our new treatment for patients who have breathing difficulties while they're sleeping. Your opinion is important. Amongst other questions, we ask patients whether or not they would recommend the surgery to their family and friends.…More Testimonials
"This was my first dental appointment since leaving the Armed Forces two years ago, and having left it far too long I eventually thought I ought to try to get myself an NHS dentist. Recognizing the unique challenges that veterans face when they leave the military, Spa Dental's veterans policy enabled me to get an initial appointment and receive treatment as an NHS patient - exactly what I'd hoped for. The professionalism and friendliness of…More Testimonials
A glowing testimonial for Dental Surgeon - veneers SpaDental Whitchurch Shropshire. Veneers SpaDental Whitchurch Shropshire "Excellent treatment! Absolutely delighted! Dr Jindal replaced two veneers for me, providing throughout brilliant treatment. He advised me of the options for the veneers and I opted for the better quality ones. The whole process was methodical and precise, keeping me informed step by step during the whole procedure. Great attention to detail was given to myself and the implants…More Testimonials
Dental Surgeon and her assistant are helping anxious patients to manage dental visits more easily. High praise for the team! We know that it can be hard for people to come in to see the dentist. Here's one message: "I just wanted to say a huge thank you for your care at my recent dental visit. Lucy, I know because of your care and attention to my needs I feel so much better attending an…More Testimonials
We really appreciate all the reviews we're getting from patients who visit SpaDental Plymouth. Your feedback helps us feel confident we give good advice and offer a great dental service to Plymouth patients. Thank you! Here are some recent reviews: These two reviews highlight the importance of regular examination of the soft tissues in the mouth. "I feel... grateful to [my dentist] for referring me to Derriford hospital for a lump to be removed from…More Testimonials
8th November, 2020
As lockdown continues, our dental services continue without interruption. We're here to help you receive the face-to-face care you need from your dental team.
Access our free remote advice and triage service:
Patients often ask: