Friends and Family Form online a success!
Each month, dental practices with an NHS contract return patient feedback to the NHS using a standard questionnaire. Patients state whether or not they would recommend the surgery to their family and friends. As we know, a recommendation is the best sort of reference! So that the administration team at SpaDental could gather patient feedback more efficiently, we ran a trial with the Plymouth and Whitchurch practices. We sent patients who came to the surgery in… ... read more
I am too nervous to go to the dentist. What help is there?
Often people who are fearful of the dentist will simply not go for check-ups or have any dental work carried out. However, sedation methods can be a solution to this problem so that fearful patients are able to undergo treatment without anxiety. At SpaDental Wem our dentists are well aware of dental anxiety and are sympathetic to help in this matter. What is sedation? Sedation is a method of relaxation which allows you to doze through your treatment.… ... read more
High praise for the Plymouth team
Earlier this week, one of our patients sent this lovely message to the Plymouth team. We really appreciate your praise! "I have been a patient at the Hyde Practice [SpaDental Plymouth] for some 46 years, so have seen many changes of staff etc. I have today, been compelled to email you as a result of my latest visit. Far too many people are quick to complain hence this email. I suffer a bit from arthritis. At… ... read more
