High praise for the Plymouth team
Earlier this week, one of our patients sent this lovely message to the Plymouth team. We really appreciate your praise! "I have been a patient at the Hyde Practice [SpaDental Plymouth] for some 46 years, so have seen many changes of staff etc. I have today, been compelled to email you as a result of my latest visit. Far too many people are quick to complain hence this email. I suffer a bit from arthritis. At… ... read more
Friends and Family Form online a success!
Each month, dental practices with an NHS contract return patient feedback to the NHS using a standard questionnaire. Patients state whether or not they would recommend the surgery to their family and friends. As we know, a recommendation is the best sort of reference! So that the administration team at SpaDental could gather patient feedback more efficiently, we ran a trial with the Plymouth and Whitchurch practices. We sent patients who came to the surgery in… ... read more
Fantastic Saltash patient reviews - thank you!
We very much enjoyed reading the lovely Saltash patient reviews we've received in response to our recent request for feedback. On behalf of all the staff, thank you so much for your lovely comments. We sincerely appreciate your kind words, and will also use your recommendations in our planning. SpaDental considers your review comments carefully. We read them all, and use the information we gather to guide our practice so we can keep on improving… ... read more