Answering patient enquiries, meeting your needs
9th July 2020
We're pleased to be able to introduce you to who will be helping answer your telephone and email enquiries, as… read more
Since we started emailing you, our patients, after your appointments, we have been overwhelmed with the fantastic reviews we have been receiving. Thank you all so much!
One comment we picked up on was a remark on the turnover of our nursing staff and reception team members. So here is some feedback on the Plymouth team, and what everyone’s getting up to!
It’s quite likely you will see a different face at the reception desk when you come in. We believe in offering employment opportunities to women who want to work, but cannot commit to full-time employment. Therefore we employ part-time staff, so it is likely their rota will not coincide with all of your visits. We also have to make changes to cover holidays and sickness, even bringing in Louise, our Practice Manager, to help out sometimes!
Usually our nurses only ever leave us to further their careers, or for personal reasons, and this has been the case over the past eighteen months.
Last year we had four of our nurses leave the practice to go on to bigger things. One moved into Orthodontics, one moved away with the family and two left to go to University to train as Dental Hygienists.
We are still in touch, and watching how their careers progress with interest!
As reported in a post late last year, Ana Tarczanyn left us in December to go on maternity leave. Ana has given birth to a beautiful baby girl since then. We were delighted to hear her good news, and we wish Ana and her family all the very best.
We are committed to helping the professional development of young dental practitioners. We therefore accept the responsibility of mentoring trainee Dental Nurses each year. Currently we have three trainees with us, who are working towards their qualifications. We will be posting introductory profiles for them.
"Better than you could ever imagine - As always everyone involved with Spadental treats you with respect and dignity. Happy to have a friendly chat and always seem genuinely interested. I always leave the practice feeling happy- which might seem strange after just having dental treatment but that's the affect all the team always seem to have on me. Arranged a follow up appointment the very next day, as a cancellation had just come in.…More Testimonials
"Lovely staff - I have been with you for 17 years and I am still coming to you. Every one is so helpful and always talks to you." LE Thank you for your reviews The staff at SpaDental Chard feel proud to read your reviews. Your lovely comments, and your good opinion mean a lot to us. We appreciate the time and thought you put into writing about how your visit to the dentist went.…More Testimonials
It hasn't been an easy year, but our patients have been so understanding. Thank you all so very much for your kind support and the lovely feedback we've received. Your kind support is very motivating It means a lot to the SpaDental Chard team to read your feedback. Your feedback is important to us as it helps us work on continual improvement of our services. Our sincere thanks to all of you have taken the…More Testimonials
We've been catching up with our patients to find out how their treatment has been over the last months. This has been such a hard year for many of us, personally and professionally, and access to dental care has been affected in many ways by the pandemic. We'd really like to take this opportunity, therefore, to thank you for your understanding. We know that you have had to cope with cancellations and changes to our…More Testimonials
With the ups and downs of the last year, we'd like to take this opportunity to thank all of our patients for your support and understanding. Your thoughtfulness is reflected in the considerate comments we've received in response to our request for feedback. We truly appreciate your kind thoughts. Thank you from all of us for your lovely reviews of SpaDental Tewkesbury. A selection of your reviews: "The service during the last few months has…More Testimonials
SpaDental Whitchurch dentist is accepting new private patients. A new patient testimonial After the closure of my local dentist in Whitchurch I telephoned Spa Dental who made me an appointment. Unfortunately I had an abscess on my tooth before my appointment date, for which I was given an emergency appointment. I am a very nervous patient and it took a long time to build confidence with my old dentist , therefore my nerves were bad and I…More Testimonials
Kind words from our patients mean a lot to us. Thank you! We're very happy to read reviews that commend the Plymouth team and the dentists "excellent care" and "professional service". Recent patient reviews commend our excellent care: "In safe and caring hands - Without exception the treatment I have received has been outstanding. From the reception staff through each of the individuals involved, their focus is on you and you're fully involved in any…More Testimonials
We very much enjoyed reading the lovely Saltash patient reviews we've received in response to our recent request for feedback. On behalf of all the staff, thank you so much for your lovely comments. We sincerely appreciate your kind words, and will also use your recommendations in our planning. SpaDental considers your review comments carefully. We read them all, and use the information we gather to guide our practice so we can keep on improving…More Testimonials
A very appreciative thank you to our patients from the clinicians and staff at SpaDental Chard. It has been a pleasure reading your comments because if our patients are happy, then we're happy. Feedback about the team and treatment from SpaDental Chard reviews "Everyone in the practice is efficient, professional and knowledgeable." - HCG "5 Star Dental Care - Being in the centre of Chard, [the SpaDental] surgery is easily accessible for most patients. The…More Testimonials
SpaDental Plymouth sincerely thanks everyone who responds to our request to review the practice. We love reading all your positive comments. That said, we also take on board the suggestions you make. Because we take Plymouth patient reviews seriously, we read them carefully to see if anyone is less than satisfied with their experience and we use that information to guide our practice. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient…More Testimonials