Assistant Practice Manager Tanzy Cronshey
8th November 2019
Assistant Practice Manager is already a firm favourite with patients who know her as a dental nurse. Not only is… read more
Recently a patient at SpaDental Plymouth questioned why the dentist did not offer a shield during a dental x-ray.
Practice Manager Louise Burgess shares her expert knowledge with us, as an experienced dental nurse:
“In the past, the patient and the clinical staff used to wear lead aprons when taking an x-ray. This is no longer the case. We are no longer required to wear dosage monitors either. These monitors would have been sent away for testing and then a report would be sent back with the level recorded.
With modern dental x-rays the level of radiation now is so very low professional bodies decided testing was no longer required.
We take a ‘normal’ set of bitewings at 2 year intervals, following NICE guidelines. We take a periapical (PA) x-ray that shows the whole tooth if a patient presents with pain, a fractured tooth, lost filling or during root canal treatments.”
During a thorough review of a patient’s oral health, the dentist can often see problems, or feel them with a dental probe. However, there are often times when the dentist needs a better view of what is going on beneath the surface. For example, by taking digital ‘bite-wing’ x-rays the dentist can spot areas of decay developing between teeth before they become large enough to see with the naked eye. X-rays play an important role in most areas of dental care.
Children may need x-rays taken so the dentist can check how their teeth are forming and lining up. These images play an important role in planning ongoing treatments for young people. They help them to have well-aligned and healthy teeth.
The dentist takes x-rays of adult mouths to locate decay and, if necessary, plan root canal therapy. Moreover, adults need x-rays to assess concerns such as impacted teeth, abscesses, cysts, tumours or damage to the jaw bone.
Your dentist will take x-rays as necessary to monitor and plan your ongoing oral health. If you are concerned about whether your dental x-ray is safe, then ask you dentist to explain more. Ask about the reason for taking them, the process, and the recommended frequency. If the dentist identifies a higher risk of dental decay or periodontal concerns, the patient will need more regular x-rays.
Radiation really is all around. And many of us don’t realise the levels we’re exposed to. Radiation occurs naturally in our environment. It’s in our soil, our water, and the air we breathe. Scientists who have understood and utilised radiation have given us great health benefits in diagnosing illness and treating it.
On a day to day basis, we are exposed to a lot more radiation in 12 months from just walking around than we would be from a dental x-ray. That doesn’t mean exposure to radiation is necessarily a good thing, but it is an element of our environment and very much a part of our modern life-styles.
The chart on the right helps us understand how dental x-ray safety ranks compared to other exposures. It looks at the effects from exposure to different levels of radiation. The unit used to quantify safety levels is the milli-Sievert (mSv).
When possible, it’s a better choice to lessen unnecessary exposure to radiation.
Prior to an appointment, patients who are pregnant, or think they could be, must inform their dentist. Obstetricians (and dentists) recommend patients avoid medications and dental x-rays with a low level of radiation, except in an emergency. However, as gum problems can develop during pregnancy, patients need to follow meticulous oral hygiene practices at home. Also a dental hygienist or therapist can help maintain the oral health of mothers-to-be.
This informational article is written in response to a review comment from one of our patients.
We regularly ask patients to review their treatment in the practices. The manager of the practice sending out the reviews, the SpaDental Practice Coordinator Lucy Dine Lucy Dine, and SpaDental administrators read all of the reviews patients submit after attending an appointment.
Your thoughts are very helpful. We reflect on your responses, and take action to improve our service. In addition, your reviews give us positive feedback that truly makes us feel appreciated for the work we do. Thank you!
Please be reassured that patient safety is a priority in all SpaDental practices. The management team regularly reviews and updates policies to ensure that standards set by the CQC are met or exceeded.
A new patient testimonial After the closure of my local dentist in Whitchurch I telephoned Spa Dental who made me an appointment. Unfortunately I had an abscess on my tooth before my appointment date, for which I was given an emergency appointment. I am a very nervous patient and it took a long time to build confidence with my old dentist , therefore my nerves were bad and I was in pain arriving for my appointment. This…More Testimonials
Kind words from our patients mean a lot to us. Thank you! We're very happy to read reviews that commend the Plymouth team and the dentists "excellent care" and "professional service". Recent patient reviews commend our excellent care: "In safe and caring hands - Without exception the treatment I have received has been outstanding. From the reception staff through each of the individuals involved, their focus is on you and you're fully involved in any…More Testimonials
We very much enjoyed reading the lovely Saltash patient reviews we've received in response to our recent request for feedback. On behalf of all the staff, thank you so much for your lovely comments. We sincerely appreciate your kind words, and will also use your recommendations in our planning. SpaDental considers your review comments carefully. We read them all, and use the information we gather to guide our practice so we can keep on improving…More Testimonials
A very appreciative thank you to our patients from the clinicians and staff at SpaDental Chard. It has been a pleasure reading your comments because if our patients are happy, then we're happy. Feedback about the team and treatment from SpaDental Chard reviews "Everyone in the practice is efficient, professional and knowledgeable." - HCG "5 Star Dental Care - Being in the centre of Chard, [the SpaDental] surgery is easily accessible for most patients. The…More Testimonials
SpaDental Plymouth sincerely thanks everyone who responds to our request to review the practice. We love reading all your positive comments. That said, we also take on board the suggestions you make. Because we take Plymouth patient reviews seriously, we read them carefully to see if anyone is less than satisfied with their experience and we use that information to guide our practice. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient…More Testimonials
This last week we asked our patients who have visited the practice in the last few months to submit their comments online. We truly appreciate your kind comments. Thank you from all of us for your lovely reviews. Read about our new treatment for patients who have breathing difficulties while they're sleeping. Your opinion is important. Amongst other questions, we ask patients whether or not they would recommend the surgery to their family and friends.…More Testimonials
"This was my first dental appointment since leaving the Armed Forces two years ago, and having left it far too long I eventually thought I ought to try to get myself an NHS dentist. Recognizing the unique challenges that veterans face when they leave the military, Spa Dental's veterans policy enabled me to get an initial appointment and receive treatment as an NHS patient - exactly what I'd hoped for. The professionalism and friendliness of…More Testimonials
A glowing testimonial for Dental Surgeon - veneers SpaDental Whitchurch Shropshire. Veneers SpaDental Whitchurch Shropshire "Excellent treatment! Absolutely delighted! Dr Jindal replaced two veneers for me, providing throughout brilliant treatment. He advised me of the options for the veneers and I opted for the better quality ones. The whole process was methodical and precise, keeping me informed step by step during the whole procedure. Great attention to detail was given to myself and the implants…More Testimonials
Dental Surgeon and her assistant are helping anxious patients to manage dental visits more easily. High praise for the team! We know that it can be hard for people to come in to see the dentist. Here's one message: "I just wanted to say a huge thank you for your care at my recent dental visit. Lucy, I know because of your care and attention to my needs I feel so much better attending an…More Testimonials
We really appreciate all the reviews we're getting from patients who visit SpaDental Plymouth. Your feedback helps us feel confident we give good advice and offer a great dental service to Plymouth patients. Thank you! Here are some recent reviews: These two reviews highlight the importance of regular examination of the soft tissues in the mouth. "I feel... grateful to [my dentist] for referring me to Derriford hospital for a lump to be removed from…More Testimonials
Updated: 2nd August 2020
We are receiving a lot of calls and messages now, and are doing our best to follow up and reply to your questions as soon as we can.
Thank you for your understanding.
During our phased return to in-person service:
Not all of our dental services are available immediately, therefore patient needs are assessed before an in-person booking is made.
Access our free remote advice and triage service:
For regular updates, please take a look at SpaDental News and follow us on Facebook too.
Patients often ask:
If you have any questions about your oral health or our services, please don’t hesitate to get in touch using the contact button above, email, or by phone during normal working hours.