Our top dental blogs from 2020
28th December 2020
This year the messages we've needed to communicate have been a bit different to usual. Reviewing our top dental blogs… read more
During the COVID-19 lockdown, dental practices were closed and emergency and urgent care only was available through the NHS in special centres. Now our practices are open again, there’s a high demand for treatment. Your NHS dental registration with a practice you trust is a valuable thing. Please treasure it.
These days dental practices are working under strict regulations and face challenging time restrictions.
Even performing a simple filling is not as straightforward as it used to be. It takes more staff, increased PPE and, most significantly, more empty surgery time after the appointment to prevent the possible spread of the virus that causes COVID-19.
Therefore, if you have an appointment please make sure you don’t forget it, and take every step necessary to make sure that you arrive in time. Practices need to be really strict about missed appointments, so if you have to cancel, make sure you do so at least 24 hours in advance.
Missed appointments are one of the reasons why you can lose your NHS dental registration.
Many of our patients forget to make regular visits to see their dentist. And then, before they realise, it’s been nearly two years!
Please be warned!
Due to the high number of people wishing to receive NHS dental treatment and the very long waiting lists, your dental practice has no choice but to de-register patients who have not attended for two years or more.
While we appreciate that the coronavirus lockdown meant that dentists were not able to see their patients for three months, now practices are open again. Please remember it’s important to follow up on regular attendance at the practice for you and your family.
In our practices, we try to remind our patients when they are due for their dental examinations via text message, email and letters. However, we often find that many of our communications get returned as patients do not update their details with us.
Once you have been de-registered, you are no longer able to receive NHS treatment at the practice. If you want to receive NHS treatment again, you will need to contact the NHS and join the waiting list. As NHS waiting lists are long, it may be some time before you can join another practice. So our recommendation is that you protect your registered status.
Your check list for staying on the NHS dental register:
- attend all your appointments or cancel well in advance.
- always book your next appointment before you leave the surgery.
- keep your contact details up to date.
- make sure you visit your dentist regularly (and don’t leave it for longer than two years!)
SpaDental Chard (Somerset), SpaDental Plymouth (Devon), SpaDental Saltash (Cornwall) and SpaDental Whitchurch (Shropshire) are currently registering children as new NHS patients to support government campaigns to help young people access dental care.
Other SpaDental practices offer private services at reasonable rates. Please find your nearest practice.
SpaDental Whitchurch dentist is accepting new private patients. A new patient testimonial After the closure of my local dentist in Whitchurch I telephoned Spa Dental who made me an appointment. Unfortunately I had an abscess on my tooth before my appointment date, for which I was given an emergency appointment. I am a very nervous patient and it took a long time to build confidence with my old dentist , therefore my nerves were bad and I…More Testimonials
Kind words from our patients mean a lot to us. Thank you! We're very happy to read reviews that commend the Plymouth team and the dentists "excellent care" and "professional service". Recent patient reviews commend our excellent care: "In safe and caring hands - Without exception the treatment I have received has been outstanding. From the reception staff through each of the individuals involved, their focus is on you and you're fully involved in any…More Testimonials
We very much enjoyed reading the lovely Saltash patient reviews we've received in response to our recent request for feedback. On behalf of all the staff, thank you so much for your lovely comments. We sincerely appreciate your kind words, and will also use your recommendations in our planning. SpaDental considers your review comments carefully. We read them all, and use the information we gather to guide our practice so we can keep on improving…More Testimonials
A very appreciative thank you to our patients from the clinicians and staff at SpaDental Chard. It has been a pleasure reading your comments because if our patients are happy, then we're happy. Feedback about the team and treatment from SpaDental Chard reviews "Everyone in the practice is efficient, professional and knowledgeable." - HCG "5 Star Dental Care - Being in the centre of Chard, [the SpaDental] surgery is easily accessible for most patients. The…More Testimonials
SpaDental Plymouth sincerely thanks everyone who responds to our request to review the practice. We love reading all your positive comments. That said, we also take on board the suggestions you make. Because we take Plymouth patient reviews seriously, we read them carefully to see if anyone is less than satisfied with their experience and we use that information to guide our practice. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient…More Testimonials
This last week we asked our patients who have visited the practice in the last few months to submit their comments online. We truly appreciate your kind comments. Thank you from all of us for your lovely reviews. Read about our new treatment for patients who have breathing difficulties while they're sleeping. Your opinion is important. Amongst other questions, we ask patients whether or not they would recommend the surgery to their family and friends.…More Testimonials
A glowing testimonial for Dental Surgeon - veneers SpaDental Whitchurch Shropshire. Veneers SpaDental Whitchurch Shropshire "Excellent treatment! Absolutely delighted! Dr Jindal replaced two veneers for me, providing throughout brilliant treatment. He advised me of the options for the veneers and I opted for the better quality ones. The whole process was methodical and precise, keeping me informed step by step during the whole procedure. Great attention to detail was given to myself and the implants…More Testimonials
Dental Surgeon and her assistant are helping anxious patients to manage dental visits more easily. High praise for the team! We know that it can be hard for people to come in to see the dentist. Here's one message: "I just wanted to say a huge thank you for your care at my recent dental visit. Lucy, I know because of your care and attention to my needs I feel so much better attending an…More Testimonials
We really appreciate all the reviews we're getting from patients who visit SpaDental Plymouth. Your feedback helps us feel confident we give good advice and offer a great dental service to Plymouth patients. Thank you! Here are some recent reviews: These two reviews highlight the importance of regular examination of the soft tissues in the mouth. "I feel... grateful to [my dentist] for referring me to Derriford hospital for a lump to be removed from…More Testimonials
At SpaDental Ledbury we're enjoying reading your reviews! In April, we asked you to share your experiences with us. We've been emailing our patients to ask you to fill in on-line forms so that we know how your appointments went. It's been heart-warming to read the kind things that you've said about us in your reviews. Thank you! Here are a few of the comments that we've received: "Very professional. Always polite and helpful. Easy…More Testimonials
During the current restrictions we're here to help you receive the face-to-face care you need from your dental team.
Access our free remote advice and triage service:
Patients often ask: