Meet Laura Watson – Practice Manager
10th November 2020
Practice Manager has recently joined the SpaDental teams in SpaDental Ledbury, Ross-on-Wye and Tewkesbury. Laura grew up on the outskirts… read more
Paula: “As part of my work experience while I was still at school, I went to work in the local dentist as a receptionist. They showed me what they did in surgery and I was interested. They said they’d keep me in mind if a vacancy came up. Then, just two weeks before I was going to start my college course in Child Minding, the dentists contacted me and offered me a job. I leapt at the opportunity, and I’ve been in dentistry ever since.”
Paula: “I’ve worked in both NHS and private practices mostly in the North East, around Newcastle and Durham, as well as the Manchester region. More recently I moved south, and was working in Somerset before joining SpaDental.
Paula: “For me, managing practices was a natural progression from nursing. As a lead nurse I realised that I enjoyed the challenges of managing, and team-building especially. As I wanted to progress, my area manager at the time saw my potential and offered me an opportunity. As a new practice manager, I began in a busy single practice, which was predominantly NHS. Later on, as a senior Practice Manager, I looked after six practices. I absolutely loved it – I’d found something I felt passionate about. The role involved training new practice managers, as well as developing the potential of each practice.
I love being able to work and develop the team I’m with; making sure the patients get the best treatment, and the practices are safe and successful.”
Paula: “Working with the team I am fully supported and I understand the vision of the company. I’m passionate about what we can achieve together.
In less than a month, we’ve already achieved some important goals. We’ve started our drive to promote the education of children’s oral health, with a school visit in Chard. It was great to collaborate with Heather Cresswell from SpaDental Plymouth, and share her expertise in this area. We’ve also placed a new dentist in Glastonbury so we’re growing the practice, encouraging new patients in as well as supporting registered patients. And we’re getting some amazing feedback!
I’m delighted I can bring my experience to SpaDental, and develop my teams so we share a passion and vision for our work together. After all, our commitment and goal is to offer our patients the best care and treatment journey.”
Paula: “Fortunately I have a lot of energy! At home, I’m a football Mum, running my seven year old boy to practices and spending time with him. Relaxation for me is four visits to the gym each week! And going out with friends, as I love to socialise. I also love rugby!
Thank you for already making a difference, Paula!
A new patient testimonial After the closure of my local dentist in Whitchurch I telephoned Spa Dental who made me an appointment. Unfortunately I had an abscess on my tooth before my appointment date, for which I was given an emergency appointment. I am a very nervous patient and it took a long time to build confidence with my old dentist , therefore my nerves were bad and I was in pain arriving for my appointment. This…More Testimonials
Kind words from our patients mean a lot to us. Thank you! We're very happy to read reviews that commend the Plymouth team and the dentists "excellent care" and "professional service". Recent patient reviews commend our excellent care: "In safe and caring hands - Without exception the treatment I have received has been outstanding. From the reception staff through each of the individuals involved, their focus is on you and you're fully involved in any…More Testimonials
We very much enjoyed reading the lovely Saltash patient reviews we've received in response to our recent request for feedback. On behalf of all the staff, thank you so much for your lovely comments. We sincerely appreciate your kind words, and will also use your recommendations in our planning. SpaDental considers your review comments carefully. We read them all, and use the information we gather to guide our practice so we can keep on improving…More Testimonials
A very appreciative thank you to our patients from the clinicians and staff at SpaDental Chard. It has been a pleasure reading your comments because if our patients are happy, then we're happy. Feedback about the team and treatment from SpaDental Chard reviews "Everyone in the practice is efficient, professional and knowledgeable." - HCG "5 Star Dental Care - Being in the centre of Chard, [the SpaDental] surgery is easily accessible for most patients. The…More Testimonials
SpaDental Plymouth sincerely thanks everyone who responds to our request to review the practice. We love reading all your positive comments. That said, we also take on board the suggestions you make. Because we take Plymouth patient reviews seriously, we read them carefully to see if anyone is less than satisfied with their experience and we use that information to guide our practice. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient…More Testimonials
This last week we asked our patients who have visited the practice in the last few months to submit their comments online. We truly appreciate your kind comments. Thank you from all of us for your lovely reviews. Read about our new treatment for patients who have breathing difficulties while they're sleeping. Your opinion is important. Amongst other questions, we ask patients whether or not they would recommend the surgery to their family and friends.…More Testimonials
"This was my first dental appointment since leaving the Armed Forces two years ago, and having left it far too long I eventually thought I ought to try to get myself an NHS dentist. Recognizing the unique challenges that veterans face when they leave the military, Spa Dental's veterans policy enabled me to get an initial appointment and receive treatment as an NHS patient - exactly what I'd hoped for. The professionalism and friendliness of…More Testimonials
A glowing testimonial for Dental Surgeon - veneers SpaDental Whitchurch Shropshire. Veneers SpaDental Whitchurch Shropshire "Excellent treatment! Absolutely delighted! Dr Jindal replaced two veneers for me, providing throughout brilliant treatment. He advised me of the options for the veneers and I opted for the better quality ones. The whole process was methodical and precise, keeping me informed step by step during the whole procedure. Great attention to detail was given to myself and the implants…More Testimonials
Dental Surgeon and her assistant are helping anxious patients to manage dental visits more easily. High praise for the team! We know that it can be hard for people to come in to see the dentist. Here's one message: "I just wanted to say a huge thank you for your care at my recent dental visit. Lucy, I know because of your care and attention to my needs I feel so much better attending an…More Testimonials
We really appreciate all the reviews we're getting from patients who visit SpaDental Plymouth. Your feedback helps us feel confident we give good advice and offer a great dental service to Plymouth patients. Thank you! Here are some recent reviews: These two reviews highlight the importance of regular examination of the soft tissues in the mouth. "I feel... grateful to [my dentist] for referring me to Derriford hospital for a lump to be removed from…More Testimonials
8th November, 2020
As lockdown continues, our dental services continue without interruption. We're here to help you receive the face-to-face care you need from your dental team.
Access our free remote advice and triage service:
Patients often ask: