What can patients expect as dentists reopen? FAQs

15th June 2020 | Posted by: Vanessa Giraud

As the country thoughtfully emerges from lockdown, and dentists reopen, we are beginning to see a limited number of patients for face-to-face appointments again.

All service providers, from supermarkets to hairdressers and shops are having to adapt and introduce new ways of working.

In a dental practice, we follow strict guidelines to keep patients and staff safe, which is why we are moving forward with due care. In dentistry, all staff are highly trained in infection control and prevention.

Therefore, we’d like to reassure you we’re doing everything we can to create a safe environment for patients and staff.

Please keep reading for more detailed explanations of what to expect from your dental services as we open our doors to you again.

Dentists gradually reopen during June

woman in mask as dentists reopen Back in March, dentists were shut down with immediate effect.

With only six working days notice, the Prime Minister and Chief Dental Officer announced that dentists can reopen from June 8th.  After two months away, we promptly began to prepare our return to work.

As the majority of staff were either furloughed or obliged to take holiday leave, only a core group was working, mostly from home. This means that the practices really were closed. So now there was a lot of preparation work to do. Not just cleaning, although that was a priority. But also checking equipment, running machinery, servicing pumps and filter systems, to mention just a few.

Guiding bodies in the dental sector distributed new guidelines for equipment and cleaning. Our purchasing department has sourced a long list of additional supplies. But as you’ll know from media coverage, some items are hard to come by, so we’ve had to wait until deliveries arrived. But now we have everything we need to get back to work.

As we start seeing our first patients this week*, we know it may seem as though we’re off to a slow start. But, it’s important that our dental environment is safe for our patients and staff.

*Please note: the practices that are open from Monday 15th June for face-to-face appointments are: SpaDental Chard, Plymouth, Saltash, Tewkesbury, Whichurch and Wotton. 

 

POSTED IN: Covid-19, Emergency






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8th November, 2020

Yes, we are still open!

As lockdown continues, our dental services continue without interruption. We're here to help you receive the face-to-face care you need from your dental team.

Access our free remote advice and triage service:

Thank you

Patients often ask: