High praise for the Plymouth team

3rd May 2018 | Posted by: Heather Cresswell

Earlier this week, one of our patients sent this lovely message to the Plymouth team. We really appreciate your praise!

praise - smiley face and Thank you!

“I have been a patient at the Hyde Practice [SpaDental Plymouth] for some 46 years, so have seen many changes of staff etc. I have today, been compelled to email you as a result of my latest visit. Far too many people are quick to complain hence this email.

I suffer a bit from arthritis. At present am suffering pain in my left jaw. This has been ongoing since last December, and I visited you at the request of my GP to ensure it was not a dental problem. The examination and x-ray showed this was not the case.

The last few days I have been suffering a lot more pain. Not so much in my jaw, but my teeth.

As a result I rang your practice at about 5.30 [p.m.] but only got the answerphone so I left a message for someone to ring me. It was some time later [our phone records show it was the next morning when the practice opened] that I had a phone call from Kim. I explained the problem to her and she was very sympathetic and said she could arrange for me to be seen at 9.50 [the same] morning.

I arrived in plenty of time and was greeted by Kath who I have to say is a lovely person. She always has time for me and I have noticed other patients as well. We always exchange banter and have a laugh. She is a super woman and I respect her very much.

I was then seen by the dentist her name escapes me [our records show the dentist was Diana Marcus]. An examination followed and it was established that I have an infection and antibiotics were prescribed. She was superb and explained everything and what I need to consider for my future treatment.

All the staff I come into contact with are exceptional. StephenTom, Zoe and many others who are nameless to me.

SpaDental Plymouth is an excellent practice with lovely staff. The treatment I get is second to none and I have always been well cared for and, in an emergency, seen within 24hrs.

I would have no hesitation in recommending the practice.”


Currently our star rating is 4.7 out of 5!

We ask patients to fill in a form, asking if they would recommend SpaDental Plymouth to family and friends. We now offer the option of an e-form, so it’s easier for you to submit your opinion to us. Patients give a star rating, and there’s also space to add a comment.

You can read the review comments here.

Thank you from the SpaDental Plymouth team for your support.

Further reading:

POSTED IN: Plymouth, Testimonial


SpaDental Tewkesbury reviews - thank you!

With the ups and downs of the last year, we'd like to take this opportunity to thank all of our patients for your support and understanding. Your thoughtfulness is reflected in the considerate comments we've received in response to our request for feedback. We truly appreciate your kind thoughts. Thank you from all of us for your lovely reviews of SpaDental Tewkesbury. A selection of your reviews: "The service during the last few months has…

More Testimonials

SpaDental Whitchurch dentist "kind and gentle"

SpaDental Whitchurch dentist is accepting new private patients. A new patient testimonial After the closure of my local dentist in Whitchurch I telephoned Spa Dental who made me an appointment. Unfortunately I had an abscess on my tooth before my appointment date, for which I was given an emergency appointment.   I am a very nervous patient and it took a long time to build confidence with my old dentist , therefore my nerves were bad and I…

More Testimonials

Plymouth dentists "excellent care" and "professional service"

Kind words from our patients mean a lot to us. Thank you! We're very happy to read reviews that commend the  Plymouth team and the dentists "excellent care" and "professional service". Recent patient reviews commend our excellent care: "In safe and caring hands - Without exception the treatment I have received has been outstanding. From the reception staff through each of the individuals involved, their focus is on you and you're fully involved in any…

More Testimonials

Fantastic Saltash patient reviews - thank you!

We very much enjoyed reading the lovely Saltash patient reviews we've received in response to our recent request for feedback. On behalf of all the staff, thank you so much for your lovely comments. We sincerely appreciate your kind words, and will also use your recommendations in our planning. SpaDental considers your review comments carefully. We read them all, and use the information we gather to guide our practice so we can keep on improving…

More Testimonials

Thank you for SpaDental Chard patient reviews

A very appreciative thank you to our patients from the clinicians and staff at SpaDental Chard. It has been a pleasure reading your comments because if our patients are happy, then we're happy. Feedback about the team and treatment from SpaDental Chard reviews "Everyone in the practice is efficient, professional and knowledgeable." - HCG  "5 Star Dental Care - Being in the centre of Chard, [the SpaDental] surgery is easily accessible for most patients. The…

More Testimonials

Plymouth patient reviews and suggestions - thank you!

SpaDental Plymouth sincerely thanks everyone who responds to our request to review the practice. We love reading all your positive comments. That said, we also take on board the suggestions you make. Because we take Plymouth patient reviews seriously, we read them carefully to see if anyone is less than satisfied with their experience and we use that information to guide our practice. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient…

More Testimonials

Reviews Tewkesbury - thank you for your appreciation.

This last week we asked our patients who have visited the practice in the last few months to submit their comments online. We truly appreciate your kind comments. Thank you from all of us for your lovely reviews. Read about our new treatment for patients who have breathing difficulties while they're sleeping. Your opinion is important. Amongst other questions, we ask patients whether or not they would recommend the surgery to their family and friends.…

More Testimonials

"Absolutely delighted" with veneers - SpaDental Whitchurch, Shropshire

A glowing testimonial for Dental Surgeon - veneers SpaDental Whitchurch Shropshire. Veneers SpaDental Whitchurch Shropshire "Excellent treatment! Absolutely delighted! Dr Jindal replaced two veneers for me, providing throughout brilliant treatment. He advised me of the options for the veneers and I opted for the better quality ones. The whole process was methodical and precise, keeping me informed step by step during the whole procedure. Great attention to detail was given to myself and the implants…

More Testimonials

High praise for Lucy Smith and Maria Shrigley, Plymouth.

Dental Surgeon and her assistant are helping anxious patients to manage dental visits more easily. High praise for the team! We know that it can be hard for people to come in to see the dentist. Here's one message: "I just wanted to say a huge thank you for your care at my recent dental visit. Lucy, I know because of your care and attention to my needs I feel so much better attending an…

More Testimonials

A great dental service to Plymouth patients.

We really appreciate all the reviews we're getting from patients who visit SpaDental Plymouth. Your feedback helps us feel confident we give good advice and offer a great dental service to Plymouth patients. Thank you! Here are some recent reviews: These two reviews highlight the importance of regular examination of the soft tissues in the mouth. "I feel... grateful to [my dentist] for referring me to Derriford hospital for a lump to be removed from…

More Testimonials

May, 2021

Yes, we're open, and look forward to seeing you soon!

Note: Entry to the practices is still strictly by appointment only.