Part-time work opportunities in Tewkesbury
28th March 2019
As more patients are joining the practice, we're hiring new staff. Don't miss this excellent opportunity to join a thriving… read more
We’re pleased to be able to introduce you to Grace Vincent who will be helping answer your telephone and email enquiries, as well as booking appointments. Grace joined the team just before the country went into lockdown, and has now resumed work. She has been to meet with the staff of SpaDental Chard to observe the new procedures in place now the practice has reopened.
When you call to ask about an appointment, Grace will answer if the call hasn’t already picked up by someone in the practice you called. Grace will begin by establishing the reason why you’re calling and help you to access the services you need.
If your call is to book an appointment, then she will ask you questions about your needs and also run through the new coronavirus screening questions. Pre-appointment screening is now an essential part of our new patient journey.
After leaving school, Grace attended Bridgwater College where she took a course in Uniformed Public Services. It included a wide range of experiences, from camping out on Exmoor to visiting the army bases on Salisbury Plain. Much of the focus was on the importance of team work and building excellent communication skills.
Knowing how much she likes working with people, Grace worked in the retail industry. She gained valuable organisational and communication experience working as PA to the CEO of a well known aromatherapy company.
Grace began her training as a dental nurse, working across several practices within a group with over 100 practices across the UK. She found the range and variety energising, but most of all she enjoyed meeting the patients. Grace looks forward to building a career in the dental industry.
Her background in dental care is invaluable when it comes to understanding patient needs as she responds to their enquiries.
Grace says, “I really want to progress in the dental industry. I am very excited that I have made a new move and joined SpaDental.”
In her free time Grace particularly enjoys outdoor activities. A highlight of each year is a family trip skiing in France.
Whether you have questions about becoming a SpaDental patient or you are already registered with us, please don’t hesitate to get in touch.
We sincerely believe you’ll have a helpful experience!
We regularly ask patients for feedback about their experience with SpaDental and responses are very positive. However, there was one area where we were not meeting our patients’ expectations – our ability to answer your phone calls. We take patient feedback seriously and listened to you.
With our new calling capacity, we hope you will find your experience making and changing appointments more efficient.
A new patient testimonial After the closure of my local dentist in Whitchurch I telephoned Spa Dental who made me an appointment. Unfortunately I had an abscess on my tooth before my appointment date, for which I was given an emergency appointment. I am a very nervous patient and it took a long time to build confidence with my old dentist , therefore my nerves were bad and I was in pain arriving for my appointment. This…More Testimonials
Kind words from our patients mean a lot to us. Thank you! We're very happy to read reviews that commend the Plymouth team and the dentists "excellent care" and "professional service". Recent patient reviews commend our excellent care: "In safe and caring hands - Without exception the treatment I have received has been outstanding. From the reception staff through each of the individuals involved, their focus is on you and you're fully involved in any…More Testimonials
We very much enjoyed reading the lovely Saltash patient reviews we've received in response to our recent request for feedback. On behalf of all the staff, thank you so much for your lovely comments. We sincerely appreciate your kind words, and will also use your recommendations in our planning. SpaDental considers your review comments carefully. We read them all, and use the information we gather to guide our practice so we can keep on improving…More Testimonials
A very appreciative thank you to our patients from the clinicians and staff at SpaDental Chard. It has been a pleasure reading your comments because if our patients are happy, then we're happy. Feedback about the team and treatment from SpaDental Chard reviews "Everyone in the practice is efficient, professional and knowledgeable." - HCG "5 Star Dental Care - Being in the centre of Chard, [the SpaDental] surgery is easily accessible for most patients. The…More Testimonials
SpaDental Plymouth sincerely thanks everyone who responds to our request to review the practice. We love reading all your positive comments. That said, we also take on board the suggestions you make. Because we take Plymouth patient reviews seriously, we read them carefully to see if anyone is less than satisfied with their experience and we use that information to guide our practice. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient…More Testimonials
This last week we asked our patients who have visited the practice in the last few months to submit their comments online. We truly appreciate your kind comments. Thank you from all of us for your lovely reviews. Read about our new treatment for patients who have breathing difficulties while they're sleeping. Your opinion is important. Amongst other questions, we ask patients whether or not they would recommend the surgery to their family and friends.…More Testimonials
"This was my first dental appointment since leaving the Armed Forces two years ago, and having left it far too long I eventually thought I ought to try to get myself an NHS dentist. Recognizing the unique challenges that veterans face when they leave the military, Spa Dental's veterans policy enabled me to get an initial appointment and receive treatment as an NHS patient - exactly what I'd hoped for. The professionalism and friendliness of…More Testimonials
A glowing testimonial for Dental Surgeon - veneers SpaDental Whitchurch Shropshire. Veneers SpaDental Whitchurch Shropshire "Excellent treatment! Absolutely delighted! Dr Jindal replaced two veneers for me, providing throughout brilliant treatment. He advised me of the options for the veneers and I opted for the better quality ones. The whole process was methodical and precise, keeping me informed step by step during the whole procedure. Great attention to detail was given to myself and the implants…More Testimonials
Dental Surgeon and her assistant are helping anxious patients to manage dental visits more easily. High praise for the team! We know that it can be hard for people to come in to see the dentist. Here's one message: "I just wanted to say a huge thank you for your care at my recent dental visit. Lucy, I know because of your care and attention to my needs I feel so much better attending an…More Testimonials
We really appreciate all the reviews we're getting from patients who visit SpaDental Plymouth. Your feedback helps us feel confident we give good advice and offer a great dental service to Plymouth patients. Thank you! Here are some recent reviews: These two reviews highlight the importance of regular examination of the soft tissues in the mouth. "I feel... grateful to [my dentist] for referring me to Derriford hospital for a lump to be removed from…More Testimonials
8th November, 2020
As lockdown continues, our dental services continue without interruption. We're here to help you receive the face-to-face care you need from your dental team.
Access our free remote advice and triage service:
Patients often ask: